Customer Service

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When contacting the help desks, please provide a brief description of the issue you are experiencing and include the equipment barcode number.

For issues with Assistive Technology contact:

• Phone: 248.209.2381

• Email: ATHelp@oakland.k12.mi.us

• Hours: 8:00 AM - 3:00 PM

• Schedule: One AT Specialist is "on call" per day, unless the help desk is closed. Voicemail is always available.

For issues specific to Hearing Assistive Technology Contact:

• Phone: 248.209.2479

• Hours: 8:00 AM - 3:00 PM

• Schedule: One AT Specialist is "on call" per day, unless the help desk is closed. Voicemail is always available.